For restaurants & takeaways

Your regulars would happily order direct.

Delivery apps charge up to 30% per order when they deliver, with VAT on top of the fee at the biggest platform. We build your own ordering channel and the automation behind it, so orders land, tickets print and customers get updates without anyone touching a keyboard, and without the commission.

Every number on this page is from published platform pricing or clearly labelled dummy-data demos. No invented reviews, ever.

An orders board showing tonight's orders by channel and the fees each delivery app took

The Friday rush. Phone ringing. Three tablets chirping. Retyping orders into the till. Uber Eats’ published UK pricing takes 30% per order when they deliver. Even self-delivery costs 13%, and VAT is charged on top of the fee.*

*Uber Eats UK published merchant pricing, checked August 2026

What we build for takeaways

You keep cooking. The admin around every order runs itself, and more of the money stays yours.

A WhatsApp order message turned automatically into a kitchen ticket with the customer confirmed

Orders read and ticketed

Orders from your website, WhatsApp or phone notes are read automatically: items, delivery details and the kitchen ticket created without retyping. The customer gets a confirmation and an on-its-way message, sent automatically.

Your own ordering channel

A fast ordering page on your own domain, built to take orders, not just show a menu. Direct orders carry no commission: the difference stays in your till.

Four tiles: orders tonight, direct orders, app fees paid, fees on direct orders

Your week in numbers

A Friday summary of orders by channel, what each app took in fees, and how many orders came direct. You decide about the apps with real numbers, not gut feel.

Reviews and repeat custom

Happy customers nudged to reorder direct and leave a review, automatically and politely. Your best marketing is the customer you already fed.

What one Friday night looks like, automated

An example, not a case study, shown on dummy data. Real measured numbers will appear here when they exist.

  1. Order lands

    Website, WhatsApp or phone: every order ends up in one list, read and logged the moment it arrives. Nothing retyped, nothing missed in the rush.

  2. Kitchen and driver notified

    Tickets reach the kitchen and the driver without anyone touching a keyboard, even at eight o’clock on a Friday.

  3. Customer kept informed

    Confirmation and on-its-way messages send themselves, so the phone stops ringing with ‘where’s my food?’

  4. The week reports itself

    A summary shows orders by channel, commission paid, and direct orders won back. The apps become a choice, not a habit.

Automatic order confirmation, on-its-way and reorder messages sent to a customer

Who you’d be working with

Shamsul Alom, founder

Yusr Digital is run by one person: a solution architect with over ten years designing CRM and customer-facing systems, most recently at Reply, a global consultancy. Luton born and based, so the Friday rush at a Bury Park takeaway is not a foreign world. You work with the architect directly: no account managers, no juniors learning on your time.

  • 10+ years delivering CRM and customer-facing systems, latterly as solution architect and delivery manager
  • Certified at consultant level in Salesforce
  • Luton-based, working in person across Bedfordshire
  • Websites, ordering and automation built on infrastructure with no locked-in monthly software costs

See the full background on LinkedIn →

Shamsul Alom, founder of Yusr Digital
Luton based, at your counter in person
Fixed per-build pricing, no day rates
£0 in locked-in software costs
1 day maximum reply time, usually faster

Questions takeaway owners ask

Should I just leave the delivery apps?

Usually not, and we will say so. The apps bring new customers; the waste is paying commission of up to 30% plus VAT on the fee (Uber Eats’ published UK rate) on regulars who would happily order direct. The plan is to keep the apps for discovery and quietly move your repeat customers to your own channel, order by order. Being straight with you: direct ordering pays back when you have your own drivers or a solid collection trade, and regulars who come back. If your orders are mostly spontaneous app customers, we will tell you it is not worth it yet.

I already have a website. Why isn’t it taking orders?

Most takeaway websites are menus, not tills: no ordering, no payment, no kitchen ticket. We build the ordering and the automation behind it, on your own domain, so the site earns its keep instead of sitting there.

Will my kitchen have to learn new software?

No. Tickets arrive the way your kitchen already works, and the automation fits around your till and your tablets. If anything, there is less to look at, because every channel lands in one list.

What does it cost?

A fixed quote per build, agreed in writing before we start. No day rates, no percentage of your orders, ever. The free 15-minute call gives you a real number and a straight opinion on whether it pays back for your volume.

What about card payments and the money?

Payments on your own channel go through your own payment account, straight to you. We never touch your takings, and there is no middleman between the customer’s card and your account.

What are the apps really costing you?

Bring one week of app invoices to the free call and we’ll work it out together. If direct ordering doesn’t pay back at your volume, we’ll say so.

Book a call

Book your free 15-minute call

Pick a time that suits you, Monday to Thursday. A 15-minute phone call about your takeaway, no obligation, no hard sell.

Not ready for a call? Answer five quick questions and get a free written mini-audit for your takeaway instead.

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